Powerful Exhibit Marketing : The Complete Guide to Successful Trade Shows, Conferences, and Consumer Shows

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Format: eBook
Pub. Date: 2010-02-01
Publisher(s): Wiley
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Summary

A complete guide to successful trade shows and exhibitionsTrade shows, consumer shows, product launches, sporting events, and other opportunities to interact face-to-face with customers have become an important part of the marketing mix. Recent studies show that the percentage of the total marketing communications budget spent on event marketing ranged from over 9% to a staggering 29%. In 2003, North America alone hosted over 13,000 trade and consumer shows, each one with hundreds of exhibitors, and thousands of visitors. Beyond traditional trade shows, there are countless other opportunities for exhibitors to interact with their customers directly and improve the bottom line, such as mall displays, corporate events, road shows, and permanent displays.Well chosen and executed events can shorten the sales cycle significantly and put you miles ahead of the competition, but you need to have an exhibit plan that's well thought out, organized, and executed. While some large organizations have a dedicated exhibit staff, often the role of exhibit management lands on the desk of an unsuspecting, overworked, or unwilling sales or marketing person who needs to get results from their exhibit investment, but doesn't know where to start. The Power of Exhibit provides the step-by-step advice you need to exhibit successfully. This definitive guide to trade shows and other event marketing shows how to set objectives, budget for your event and measure its success in ROI, choose the right show and find the right audience, turn leads into business, design booths, work the show, gather information and intelligence, and much more.

Table of Contents

Acknowledgments
Introduction
What Is Exhibit Management?
Managing The Fiscal Resources
Exhibiting Objectives
Three Levels of Exhibit Objectives
Get Focused
Quantify Your Objectives
In Conclusion
Budgeting and Financial Management
Calculate the Amount of Exhibit Space Required
The Final Budget
Financial Management
Exhibit Annual Report
In Conclusion
Choosing the Right Event
Understand Your Objectives
Define Your Audience
Establish a Customer Profile
Focus on Your Market
Rank Your Customer Profiles in Order of Priority
Where Do You Find Places to Exhibit?
How to Choose the Right Event
Where to Find Suitable Events
In Conclusion
Managing The Physical Aspects
Create Your Three-Dimensional Marketing Experience
Creating the Experience
Interest
Memorability
Connectivity
Developing Your Display Needs Analysis
Create a Request for Proposal (RFP)
The Design Schedule
In Conclusion
Your Display-the Nuts and Bolts
System: Custom or Hybrid?
Color
Lighting
Flooring
Signs and Graphics
Technology
Booth Configuration
Layouts
Height
Customs and Duty
Storage
Emergency Supplies Box
In Conclusion
Enhancements
Location
Plants and Flowers
Hospitality
Demonstrations
Collateral Material
Draws
In-Booth Activities
Promotional Products
Sponsorships
In Conclusion
Pre-Show Promotion
Invitations
Public Relations
Advertising
Web Announcements
Other Promotional Ideas
In Conclusion
Managing the Human Resources
Pre-Show Briefing
Attendees' Behavior
Booth Staff Personality
The Third Element: The Type of Training
In Conclusion
The Four Stages of Boothing
Entry Level
Better but Still a Long Way to Go
The First Sign of Real Improvement
Where Real Results Are Found
The Skills
The Six People You Are Likely to Meet at a Trade Show
Motivate the Doers
In Conclusion
Breaking the Ice
Ask Open Questions
Focus on Business
Don't Ask a Question If You Don't Want the Answer
Don't Ask a Question If You Don't Know What to Do with the Answer
Don't Ask a Question That Leads to a Pitch
Three Ice-Breaking Scenarios
In Conclusion
Gathering Information
A = Authority
C = Capability
T = Time
I = Identity
O = Obstacles
N = Need
In Conclusion
Making Effective Show Presentations
Maintain Focus
Good Time Management Practices
The Presentation
In Conclusion
Disengaging
The Presumptive Disengagement
The Conciliatory Disengagement
In Conclusion
Developing Rapport with Potential Clients
Words
Para-Verbal
Nonverbal
Prior to Approaching
Rapport during the Ice Breaker
Rapport during Information Gathering
What to Look for
Maslow's Hierarchy and the Rapport-Building Process
Rapport during the Disengagement
In Conclusion
Turning Leads into Business
Sales Objectives
Sample Letters
Continuous Follow-up
Stay in Touch
Communication Objectives
A Guideline for Creating Your Follow-up Plan
A Note About Privacy
In Conclusion
Gathering Strategic Intelligence at a Show
Your Strategic Intelligence Team
Your Strategic Intelligence Plan
Set Up Definitions and Objectives
Do the Research
Assign Responsibilities and Create a Schedule for Your Strategic Intelligence Team
Gathering the Information
Develop the Walking Plan
Strategic Intelligence Overlap
Combat Information Overload
Evaluate Your Results
In Conclusion
Index
Table of Contents provided by Publisher. All Rights Reserved.

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