Preface |
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xxi | |
Acknowledgments |
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xxiv | |
Reviewers |
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xxv | |
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Phlebotomy Practice and Quality Essentials |
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1 | (42) |
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1 | (1) |
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Phlebotomy Practice, Definition, and Duties |
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2 | (1) |
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Health Care Organizations |
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3 | (1) |
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Professional Competencies and Certifications |
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3 | (9) |
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Professional Character Traits |
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9 | (3) |
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Role of the Clinical Laboratory in Specimen Collection Services |
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12 | (1) |
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Communications Strategies for Phlebotomists |
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13 | (18) |
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14 | (5) |
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Communication for Confirming Patient Identification |
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19 | (2) |
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21 | (6) |
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27 | (1) |
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Appearance, Grooming, and Physical Fitness |
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27 | (3) |
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Nutrition, Rest, and Exercise |
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30 | (1) |
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Role of Family, Visitors, and Significant Others |
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30 | (1) |
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Quality Improvement and Assessment |
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31 | (9) |
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31 | (2) |
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33 | (1) |
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Tools and Trends for Performance Assessment |
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33 | (1) |
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Quality in Specimen Collection Services |
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34 | (1) |
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Important Factors Affecting Quality |
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35 | (3) |
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Equipment and Preventive Maintenance |
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38 | (2) |
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40 | (1) |
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40 | (1) |
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40 | (1) |
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41 | (2) |
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Ethical, Legal, and Regulatory Issues |
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43 | (18) |
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43 | (1) |
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44 | (1) |
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44 | (1) |
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45 | (4) |
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45 | (1) |
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45 | (1) |
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46 | (1) |
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47 | (1) |
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Confidentiality and HIV Exposure |
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47 | (1) |
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47 | (1) |
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48 | (1) |
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Informed Consent for Research Purposes |
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48 | (1) |
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49 | (1) |
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49 | (1) |
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49 | (2) |
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50 | (1) |
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50 | (1) |
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51 | (1) |
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51 | (1) |
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51 | (2) |
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53 | (1) |
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Legal Cases Related to Clinical Laboratory Activities |
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54 | (1) |
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Schmerber v. State of California |
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54 | (1) |
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Lazernick v. General Hospital of Monroe County (PA 1977) |
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54 | (1) |
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Walton v. Providence Hospital |
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54 | (1) |
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Helmann v. Sacred Heart Hospital |
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55 | (1) |
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Cases Resulting from Improper Technique and Negligence |
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55 | (1) |
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56 | (1) |
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56 | (1) |
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Clinical Laboratory Improvement Amendments (CLIA) |
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56 | (2) |
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58 | (1) |
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58 | (1) |
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58 | (1) |
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59 | (2) |
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Basic Anatomy and Physiology of Organ Systems |
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61 | (30) |
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61 | (1) |
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62 | (3) |
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65 | (4) |
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69 | (18) |
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69 | (1) |
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70 | (1) |
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71 | (2) |
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73 | (2) |
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75 | (4) |
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79 | (2) |
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81 | (2) |
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83 | (1) |
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84 | (1) |
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85 | (1) |
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86 | (1) |
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87 | (2) |
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87 | (1) |
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88 | (1) |
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89 | (2) |
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91 | (32) |
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91 | (1) |
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92 | (4) |
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96 | (8) |
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97 | (3) |
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100 | (1) |
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Thrombocytes or Platelets |
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101 | (1) |
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101 | (3) |
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104 | (1) |
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The Vessels and Circulation |
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104 | (6) |
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108 | (1) |
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108 | (2) |
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110 | (1) |
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Hemostasis and Coagulation |
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110 | (2) |
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Laboratory Tests of the Cardiovascular System |
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112 | (5) |
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117 | (1) |
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117 | (1) |
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117 | (1) |
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118 | (1) |
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Career Pathways: Smooth or Stormy |
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119 | (1) |
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Changing Responsibility in Phlebotomy Practice |
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119 | (1) |
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Collection from the Dorsal Side of the Hand |
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120 | (1) |
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Communication and Cultural Sensitivity: Keys to Success |
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120 | (1) |
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Communication and Consent |
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120 | (1) |
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121 | (2) |
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PART II SAFETY PROCEDURES AND EQUIPMENT |
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123 | (34) |
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123 | (1) |
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124 | (1) |
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Personal Safety from Infection during Specimen Handling |
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125 | (2) |
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125 | (1) |
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Health Care Providers' Health |
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125 | (2) |
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127 | (5) |
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127 | (1) |
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127 | (4) |
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131 | (1) |
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131 | (1) |
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132 | (12) |
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Use of Standard Precautions |
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135 | (4) |
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139 | (2) |
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Isolation for Hospital Outbreaks |
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141 | (1) |
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Protective, or Reverse, Isolation |
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141 | (1) |
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Infection Control in Special Hospital Units |
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141 | (1) |
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Infection Control in the Clinical Laboratory |
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142 | (2) |
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Specific Isolation Techniques and Procedural Steps |
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144 | (1) |
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144 | (1) |
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Prevention of Laboratory-Acquired Infections |
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145 | (1) |
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Sterile Technique for Health Care Workers |
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145 | (9) |
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Disinfectants and Antiseptics |
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151 | (1) |
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Preventing Infections from Glass Capillary Tube Use |
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152 | (2) |
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154 | (1) |
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154 | (1) |
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154 | (1) |
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155 | (2) |
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157 | (24) |
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157 | (1) |
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158 | (1) |
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158 | (1) |
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158 | (1) |
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Emergency Response to Possible Fire |
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159 | (1) |
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159 | (4) |
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Cleaning Specimen Collection Areas and Biological Spills |
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161 | (2) |
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163 | (1) |
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164 | (1) |
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165 | (1) |
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165 | (5) |
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166 | (2) |
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Safety Showers and the Eyewash Station |
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168 | (1) |
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168 | (1) |
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169 | (1) |
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Equipment and Safety in Patients' Rooms |
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170 | (1) |
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Patient Safety Outside the Room |
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171 | (1) |
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Patient Safety Related to Latex Products |
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172 | (1) |
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173 | (1) |
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174 | (4) |
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174 | (1) |
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175 | (1) |
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175 | (3) |
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178 | (1) |
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178 | (1) |
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178 | (1) |
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179 | (1) |
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Additional Sources for Safety Information |
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180 | (1) |
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Documentation, Specimen Handling, and Transportation |
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181 | (26) |
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181 | (1) |
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Fundamentals of Documentation |
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182 | (1) |
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The Laboratory Communication Network |
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183 | (5) |
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185 | (1) |
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185 | (1) |
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Communication Outside the Laboratory |
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185 | (2) |
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187 | (1) |
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Confidentiality and Privacy |
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188 | (1) |
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Fax Transmission of Laboratory Information |
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188 | (1) |
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Computerized Communications |
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188 | (1) |
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Laboratory Test Requisition Forms |
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189 | (1) |
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189 | (1) |
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Transmittal of the Test Request to the Laboratory |
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190 | (3) |
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Specimen Labels and Blood Collection Lists |
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193 | (1) |
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193 | (6) |
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Basic Handling Guidelines |
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196 | (1) |
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197 | (1) |
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Protection of Specimens from Light |
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198 | (1) |
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Microbiological Specimens |
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199 | (1) |
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199 | (1) |
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Specimen Delivery Methods |
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199 | (1) |
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199 | (1) |
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199 | (1) |
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Transportation by Automated Vehicles |
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200 | (1) |
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Shipping Infectious Substances |
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200 | (2) |
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Reporting Laboratory Results |
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202 | (2) |
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202 | (1) |
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202 | (1) |
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202 | (2) |
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204 | (1) |
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204 | (1) |
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204 | (1) |
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205 | (2) |
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Blood Collection Equipment |
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207 | (38) |
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207 | (1) |
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Introduction to Blood Collection Equipment |
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208 | (1) |
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208 | (1) |
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Blood Collection Tubes and Additives |
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208 | (7) |
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212 | (1) |
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212 | (1) |
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Purple-Topped and Light Blue-Topped Tubes |
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213 | (1) |
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Red-Topped, Royal Blue-Topped, Brown-Topped, and Tan-Topped Tubes |
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213 | (1) |
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213 | (1) |
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214 | (1) |
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Serum Separation Tubes (Mottled-Topped, Speckled-Topped, and Gold-Topped Tubes) |
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215 | (1) |
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215 | (1) |
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Molecular Diagnostics Tubes |
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215 | (1) |
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215 | (1) |
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216 | (4) |
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220 | (3) |
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The Butterfly Needle (Blood Collection Set) |
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221 | (2) |
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Needle and Other Sharps Disposal |
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223 | (1) |
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223 | (3) |
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226 | (1) |
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Gloves for Blood Collection |
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226 | (2) |
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Antiseptics, Sterile Gauze Pads, and Bandages |
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228 | (1) |
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Microcollection Equipment |
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228 | (8) |
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230 | (4) |
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Transporting Microspecimens |
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234 | (2) |
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236 | (1) |
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Infant Phlebotomy Station |
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237 | (1) |
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Specimen Collection Trays |
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237 | (2) |
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Web Addresses for Suppliers of Safety Blood Collection Equipment |
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239 | (1) |
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240 | (1) |
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240 | (1) |
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240 | (1) |
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241 | (1) |
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Running Late on the Day Shift |
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242 | (1) |
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242 | (1) |
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Stocking Supplies in Phlebotomy Practice |
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242 | (1) |
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243 | (1) |
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243 | (1) |
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Transporting Specimens from Homebound Patients to the Laboratory |
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244 | (1) |
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PART III PHLEBOTOMY PROCEDURES |
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245 | (44) |
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245 | (1) |
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246 | (1) |
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Health Care Worker Preparation |
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246 | (1) |
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Exercising Universal Precautions |
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247 | (1) |
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Needlestick Prevention Strategies |
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247 | (2) |
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Assessing, Identifying, and Approaching the Patient |
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249 | (11) |
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249 | (2) |
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Patient Identification Process |
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251 | (6) |
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Physical Disposition of the Patient |
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257 | (1) |
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257 | (3) |
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Equipment Selection and Preparation |
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260 | (11) |
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Supplies for Venipuncture |
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260 | (1) |
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Positioning of the Patient and Venipuncture Site Selection |
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260 | (7) |
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Warming the Puncture Site |
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267 | (2) |
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269 | (1) |
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Decontamination of the Puncture Site |
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269 | (2) |
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271 | (9) |
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Evacuated Tube System and Winged Infusion System, or Butterfly Method |
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271 | (4) |
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275 | (1) |
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Bandage for the Puncture Site |
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276 | (1) |
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276 | (1) |
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277 | (1) |
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Specimen Identification and Labeling |
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278 | (1) |
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Assessing the Patient before Leaving |
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278 | (2) |
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280 | (5) |
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282 | (1) |
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Specimens for Hormones and Renin |
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283 | (1) |
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284 | (1) |
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284 | (1) |
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285 | (1) |
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285 | (1) |
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285 | (1) |
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286 | (3) |
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Procedures for Collecting Capillary Blood Specimens |
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289 | (14) |
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289 | (1) |
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Indications for Skin Puncture |
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290 | (1) |
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Composition of Capillary Blood |
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290 | (1) |
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Basic Technique for Collecting Diagnostic Capillary Blood Specimens |
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291 | (1) |
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Preparation for Skin Puncture |
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291 | (1) |
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Supplies for Skin Puncture |
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291 | (3) |
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292 | (1) |
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Warming the Skin Puncture Site |
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292 | (1) |
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Cleansing the Skin Puncture Site |
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293 | (1) |
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294 | (1) |
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295 | (1) |
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Blood Films for Microscopic Slides |
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295 | (1) |
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295 | (3) |
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Blood pH and Blood Gas Determinations |
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298 | (1) |
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Lancet Disposal, Labeling the Specimen, and Completing the Interaction |
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298 | (3) |
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301 | (1) |
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301 | (1) |
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301 | (1) |
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302 | (1) |
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Preanalytical Complications in Blood Collection |
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303 | (24) |
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303 | (1) |
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304 | (1) |
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Complications Associated with Patient Assessment and Physical Disposition |
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304 | (7) |
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304 | (1) |
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305 | (1) |
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Damaged, Sclerosed, or Occluded Veins |
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305 | (1) |
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306 | (1) |
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306 | (1) |
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307 | (1) |
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Diurnal Rhythms and Posture |
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307 | (1) |
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307 | (1) |
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307 | (1) |
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308 | (1) |
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308 | (1) |
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308 | (1) |
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Interference of Drugs and Other Substances in Blood |
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309 | (1) |
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310 | (1) |
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310 | (1) |
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311 | (1) |
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Other Factors Affecting the Patient |
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311 | (1) |
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Complications Associated with Test Requests and Identification |
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311 | (1) |
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Identification Discrepancies |
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311 | (1) |
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311 | (1) |
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311 | (1) |
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Complications Associated with the Specimen Collection Procedure |
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312 | (5) |
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Tourniquet Pressure and Fist Pumping |
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312 | (1) |
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312 | (1) |
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312 | (1) |
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313 | (1) |
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313 | (1) |
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314 | (1) |
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314 | (1) |
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315 | (1) |
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316 | (1) |
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316 | (1) |
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317 | (1) |
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317 | (1) |
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317 | (1) |
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Complications Associated with Specimen Transport |
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317 | (1) |
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317 | (1) |
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317 | (1) |
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Complications Associated with Specimen Receipt in the Laboratory |
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318 | (2) |
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318 | (2) |
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320 | (1) |
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321 | (1) |
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321 | (1) |
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321 | (1) |
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322 | (2) |
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Ambulatory Health Care Collections |
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324 | (1) |
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Venipuncture Site Selection |
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325 | (1) |
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325 | (1) |
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Tricky Complications with an IV |
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326 | (1) |
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PART IV SPECIAL PROCEDURES AND POINT OF CARE TESTING |
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327 | (34) |
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327 | (1) |
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Age-Specific Care Considerations |
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328 | (1) |
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Preparing Child and Parent |
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328 | (7) |
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Psychological Response to Needles and Pain |
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|
334 | |
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332 | (1) |
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332 | (1) |
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Equipment Preparation for a Friendlier Environment |
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332 | (3) |
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Positions for Restraining a Child |
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335 | (1) |
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335 | (1) |
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Interventions to Alleviate Pain |
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336 | (1) |
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336 | (1) |
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Prevention of Disease Transmission---Standard Precautions |
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336 | (1) |
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Precautions to Protect the Child |
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336 | (1) |
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337 | (1) |
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Pediatric Phlebotomy Procedures |
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337 | (19) |
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Microcapillary Skin Puncture |
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337 | (4) |
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341 | (4) |
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345 | (1) |
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346 | (6) |
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Collecting Blood from IV Lines |
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352 | (4) |
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356 | (1) |
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356 | (1) |
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356 | (1) |
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357 | (4) |
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Arterial, Intravenous (IV), and Special Collection Procedures |
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361 | (34) |
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361 | (1) |
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362 | (4) |
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Radial Artery Puncture Site |
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362 | (1) |
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Brachial and Femoral Artery Puncture Sites |
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363 | (1) |
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Preparation of Supplies and Patient |
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363 | (3) |
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366 | (2) |
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368 | (1) |
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Possible Interfering Factors |
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369 | (1) |
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|
369 | (7) |
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372 | (3) |
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Possible Interfering Factors |
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375 | (1) |
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376 | (4) |
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Postprandial Glucose Test |
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380 | (1) |
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|
381 | (1) |
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Therapeutic Drug Monitoring (TDM) |
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|
381 | (2) |
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Collection for Trace Metals (Elements) |
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383 | (1) |
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|
383 | (1) |
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|
384 | (1) |
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Collecting Blood Through a CVC |
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|
384 | (1) |
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385 | (1) |
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|
385 | (5) |
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Donor Interview and Selection |
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|
388 | (2) |
|
Collection of Donor's Blood |
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|
390 | (1) |
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|
390 | (1) |
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|
391 | (1) |
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|
392 | (1) |
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|
392 | (1) |
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|
392 | (1) |
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|
393 | (2) |
|
Elderly, Home, and Long-term Care Collections |
|
|
395 | (18) |
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|
395 | (1) |
|
Considerations for the Elderly |
|
|
396 | (1) |
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|
397 | (5) |
|
Quality in Point-of-Care Testing (POCT) |
|
|
401 | (1) |
|
Blood Gas and Electrolyte Analysis |
|
|
402 | (3) |
|
Point-of-Care Testing for Acute Heart Damage |
|
|
405 | (1) |
|
Blood Coagulation Monitoring |
|
|
406 | (1) |
|
Hematocrit, Hemoglobin, and Other Hematology Parameters |
|
|
407 | (1) |
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|
408 | (1) |
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|
409 | (2) |
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|
411 | (1) |
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|
411 | (1) |
|
|
411 | (1) |
|
|
412 | (1) |
|
Urinalysis, Body Fluids, and Other Specimens |
|
|
413 | (18) |
|
|
413 | (1) |
|
|
414 | (5) |
|
Single-Specimen Collection |
|
|
416 | (1) |
|
|
416 | (3) |
|
|
419 | (2) |
|
|
421 | (1) |
|
|
421 | (1) |
|
|
421 | (1) |
|
|
422 | (1) |
|
|
422 | (1) |
|
Other Nonblood Procedures |
|
|
423 | (4) |
|
Throat and Nasopharyngeal Culture Collections |
|
|
423 | (2) |
|
|
425 | (1) |
|
|
426 | (1) |
|
Breath Analysis for Peptic Ulcers |
|
|
427 | (1) |
|
Sweat Chloride by Iontophoresis |
|
|
427 | (2) |
|
|
429 | (1) |
|
|
429 | (1) |
|
|
429 | (1) |
|
|
430 | (1) |
|
Forensic Toxicology, Workplace Testing, Sports Medicine, and Related Areas |
|
|
431 | (18) |
|
|
431 | (1) |
|
Overview and Prevalence of Drug Use |
|
|
432 | (1) |
|
Forensic Toxicology Specimens |
|
|
433 | (1) |
|
|
434 | (1) |
|
Federal Workplace Drug Testing |
|
|
435 | (2) |
|
|
437 | (1) |
|
Drug Testing in the Private Sector |
|
|
437 | (2) |
|
|
439 | (1) |
|
Preferred Specimens for Drug Tests |
|
|
439 | (1) |
|
Breath Testing for Alcohol |
|
|
440 | (1) |
|
Collecting Specimens for Alcohol Levels |
|
|
440 | (2) |
|
|
442 | (1) |
|
|
442 | (1) |
|
|
442 | (1) |
|
|
442 | (1) |
|
|
443 | (2) |
|
|
|
|
445 | (1) |
|
|
446 | (1) |
|
Newborn Nursery Collections |
|
|
447 | (1) |
|
Collecting Blood from an Infant |
|
|
447 | (1) |
|
Blood Donor Complications |
|
|
447 | (2) |
|
|
449 | (79) |
|
Appendix 1: Finding a Job |
|
|
449 | (4) |
|
Appendix 2: The Basics of Vital Signs |
|
|
453 | (9) |
|
Appendix 3: CDC Guideline for Hand Hygiene in Health Care Settings |
|
|
462 | (5) |
|
Appendix 4: Laboratory Assays and the Required Types of Anticoagulants |
|
|
467 | (14) |
|
Appendix 5: Maximum Amounts of Blood to be Drawn from Patients Younger than 14 Years |
|
|
481 | (1) |
|
Appendix 6: OSHA Labeling Requirements |
|
|
482 | (2) |
|
Appendix 7: Whole Blood or Apheresis Donation Procedure |
|
|
484 | (19) |
|
Appendix 8: Units of Measurement and Symbols |
|
|
503 | (3) |
|
Appendix 9: Formulas, Calculations, and Metric Conversion |
|
|
506 | (4) |
|
Appendix 10: Military Time (24-hour clock) |
|
|
510 | (2) |
|
Appendix 11: Basic Spanish for Specimen Collection Procedures |
|
|
512 | (4) |
|
Appendix 12: Answers to Self Study Questions and Cases |
|
|
516 | (12) |
Glossary |
|
528 | (19) |
Index |
|
547 | |