Organization Development in Healthcare

by ; ; ; ;
Edition: 1st
Format: Hardcover
Pub. Date: 2011-07-06
Publisher(s): Emerald Group Pub Ltd
List Price: $204.99

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Summary

This volume is a collection of critical ideas relating organization science to both operations and accomplishments in the health care environment. A thematic guide for current leaders and practitioners, as well as health administration, business administration and organization development professors and students alike, this work pulls in a broad cross-section of perspectives on the important linkage of scholarship and practice with a solid global perspective. Covering key themes from culture, change, leadership, teams, IT and a systemic perspective of health care overall, it provides both practical insights and theoretical perspectives that will support immediate improvements and encourage longer term dialogue on how organization science can impact the delivery, structure and operations of health care systems globally. Advances in Health Care Management provides a forum for leading research on health care management with previous volumes providing reviews of the field, conference papers and research on selected topics including bioterrorism, international health care management, entrepreneurship, patient safety and nursing and health professional shortages.

Table of Contents

List of Contributorsp. xi
List of Reviewersp. xv
Dedicationp. xvii
Prefacep. xix
Introductionp. xxi
Culture
Demystifying and Improving Organizational Culture in Health-carep. 3
The organization's Mission Statement: Give up Hope or Resuscitate? A Search for Evidence-Based Recommendationsp. 25
Enhancing the Cultural Competency of Health-Care Organizationp. 43
The Role of Mission, Organizational Culture, and Cultural Competency in Furthering the Development of Health-care Organizations: A Commentaryp. 69
Change
Employee Engagement: A Prescription for Organizational Transformationp. 77
The Relationship between the Survey-Guided Assessment of Culture within Specific Nursing work Groups and Readiness for changep. 97
Achieving Organizational Change in Health-Care Through People and Culture:A Commentaryp. 117
Leadership
The Four C's of Leadership Developmentp. 125
Leadership and Organization Development in Health-Care: Lessons From the Cleveland Clinicp. 151
The Evolving Leadership Development Agenda in Health-Care: A Commentaryp. 167
Relationships and Teams
Addressing Dysfunctional Relations Among Health-Care Teams: Improving Team Cooperation through Applied Organizational Theoriesp. 173
Characteristics of Positive working Relationships between Nursing and Support Service Employeesp. 199
The Impact of Supervisor-Subordinate Relationships on NursesÆ Ability to solve workplace problems: Implications for their Commitment to the Organizationp. 215
Systems Approach to Address Incivility and Disruptive Behaviors in Health-Care Organizationsp. 239
Condition Critical: Intervening in Health-Care Teams and Working Relationships: A Commentaryp. 267
Information Technology
It and Organization: A Delicate Partnershipp. 271
Technological Iatrogenesis: The Manifestation of Inadequate Organizational Planning and the Integration of Health Information Technologyp. 287
Management Research and the Tip of the Iceberg: Setting a Research Agenda - A Commentaryp. 313
Systems Issues
E pluribus Unum: Using Group Model Building with Many Interdependent Organizations to Create Integrated Health-Care Networksp. 321
Health-Care Organizations as "Patients": Transforming the Fundamental OD Paradigmp. 345
Sustaining High Performance: Dynamic Balancing in an otherwise Unbalanced systemp. 367
Learning to Think systemically about Health-Care Systems: A Commentaryp. 385
Concluding Remarksp. 389
Table of Contents provided by Ingram. All Rights Reserved.

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