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xi | |
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xiii | |
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xv | |
Preface |
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xvii | |
Abbreviations |
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xxiii | |
Introduction |
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1 | (1) |
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2 | (2) |
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4 | (6) |
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10 | (2) |
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12 | (3) |
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PART I: Historical Overview |
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15 | (104) |
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Germania: Origins and Progress to World War I |
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26 | (25) |
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27 | (6) |
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Competing in a Cyclical Economy |
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33 | (4) |
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The Quest for Multinational Business |
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37 | (3) |
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The Armstrong Investigation |
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40 | (6) |
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46 | (5) |
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Retreat: The German Problem and Its Painful Resolution |
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51 | (18) |
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53 | (3) |
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Extortion, Political and Otherwise |
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56 | (4) |
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The Lingering Dissolution of the European Business |
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60 | (9) |
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69 | (23) |
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Mutualization and Its Impacts |
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70 | (4) |
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Happy Days in the New Era |
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74 | (2) |
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76 | (8) |
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``Shaking Off the Blues'' with James A McLain |
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84 | (4) |
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88 | (4) |
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Good Times, Hard Times in the Postwar Era |
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92 | (27) |
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93 | (2) |
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95 | (4) |
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99 | (2) |
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101 | (2) |
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Inflation and its Discontents |
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103 | (8) |
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111 | (4) |
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115 | (4) |
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PART II: Product, Distribution, and Expense Management |
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119 | (184) |
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Product Development: The Actuarial Problem and Individual Insurance |
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121 | (42) |
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122 | (8) |
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Whole Life Insurance and Variations on the Theme |
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130 | (7) |
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Artifacts: Industrial Insurance and Tontines |
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137 | (4) |
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Accommodating Exceptional Risks |
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141 | (4) |
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Term Insurance and Annuities |
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145 | (1) |
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146 | (6) |
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Health and Accident Insurance |
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152 | (5) |
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Equity and Variable Products |
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157 | (6) |
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Product Development: Group, Benefits, and Reinsurance |
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163 | (20) |
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164 | (4) |
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168 | (1) |
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Pension Trusts and Group Pensions |
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168 | (2) |
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Group Insurance and the ``Baby'' Market |
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170 | (3) |
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173 | (2) |
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Quickening Pace of Competition |
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175 | (2) |
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177 | (6) |
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183 | (18) |
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Early Promotional Strategies |
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185 | (2) |
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Publicity in the Pre--World War I Era |
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187 | (2) |
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189 | (5) |
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194 | (1) |
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Advertising in the Postwar Era |
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195 | (6) |
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201 | (38) |
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The Insurance Salesperson's Burden |
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202 | (1) |
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General Agencies vs. Branch Offices |
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203 | (6) |
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Finding and Training Salespeople |
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209 | (10) |
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219 | (5) |
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224 | (2) |
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226 | (1) |
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Controlling Surrender and Mortality in the Field |
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227 | (10) |
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237 | (2) |
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Administration: Process and People |
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239 | (24) |
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Early Administrative Procedures |
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241 | (4) |
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245 | (2) |
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247 | (3) |
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250 | (3) |
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253 | (4) |
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257 | (3) |
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260 | (3) |
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Managing Administrative Expenses: Regionalization and Automation |
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263 | (20) |
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266 | (4) |
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Automating Work Processes |
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270 | (4) |
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274 | (9) |
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Burdens of Corporate Citizenship: Regulation and Taxes |
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283 | (20) |
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284 | (3) |
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287 | (4) |
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291 | (1) |
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292 | (1) |
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293 | (2) |
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295 | (3) |
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Tax Resistance in the Depression Era |
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298 | (1) |
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299 | (4) |
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303 | (66) |
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Investing the Premiums: Asset Management to the Mid-Twentieth Century |
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308 | (34) |
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313 | (6) |
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319 | (2) |
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321 | (10) |
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331 | (6) |
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Policy Loans and Other Assets |
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337 | (1) |
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Investment Watershed: The Postwar Environment |
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337 | (5) |
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Flexibility and Quality: George Conklin's Legacy |
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342 | (27) |
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Forging Greatness: Guardian's Emphasis on Private Placements and Credit Analysis |
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344 | (5) |
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Flexible Strategies and Personnel |
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349 | (3) |
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Innovations in Common Stock Investment |
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352 | (4) |
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Bracing for Impending Disaster |
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356 | (3) |
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Following Conklin's Footsteps |
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359 | (3) |
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The Economic Importance of Life Insurance Investments |
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362 | (7) |
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PART IV: Mutuality and Performance |
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369 | (34) |
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Swimming against the Tide |
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374 | (29) |
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The Mutual Logic of Diversification |
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378 | (4) |
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Board Governance and Corporate Culture |
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382 | (3) |
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385 | (5) |
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390 | (4) |
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394 | (3) |
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Uncertainty and Conviction |
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397 | (6) |
Appendix |
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403 | (2) |
Notes |
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405 | (62) |
Bibliography |
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467 | (16) |
Index |
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483 | (20) |
About the Authors |
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503 | |