MCSA/MCSE: Exchange Server 2003 Implementation and Management Study Guide : Exam 70-284

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Edition: CD
Format: Paperback
Pub. Date: 2004-07-01
Publisher(s): Sybex
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Summary

Here's the book you need to prepare for the Implementing and Managing Microsoft Exchange Server 2003 exam (70-284). This Study Guide was developed to meet the exacting requirements of today's certification candidates. In addition to the consistent and accessible instructional approach that earned Sybex the "Best Study Guide" designation in the 2003 CertCities Readers' Choice Awards, this book provides: Clear and concise information on managing an Exchange network environment Practical examples and insights drawn from real-world experience Leading-edge exam preparation software, including a testing engine and electronic flashcards for your Palm You'll also find authoritative coverage of key exam topics, including: Installing, Configuring, and Troubleshooting Exchange Server 2003 Managing, Monitoring, and Troubleshooting Exchange Server Computers Managing, Monitoring, and Troubleshooting the Exchange Organization Managing Security in the Exchange Environment Managing Recipient Objects and Address Lists Managing and Monitoring Technologies that Support Exchange Server 2003 Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Author Biography

Will Schmeid, MCSE, is the president of Area 51 Partners, Inc., a provider of wired and wireless networking implementation, security, and training services in the Hampton Roads, Virginia, area. Will operates the MCSE certification portal MCSE World located at www.mcseworld.com.

Table of Contents

Introduction xxi
Assessment Test xxxvii
Introduction to Microsoft Exchange
1(38)
Messaging Systems
2(5)
E-mail
2(4)
Groupware
6(1)
Other Messaging Applications
6(1)
Computing Models
7(5)
Mainframe Computing
7(2)
Shared-file Computing
9(1)
Client/Server Computing
10(2)
Enterprise-Quality Features
12(6)
Enterprise-Quality Application Platform
13(2)
Scalability
15(1)
Interoperability
15(2)
Performance
17(1)
Administration
17(1)
Reliability
17(1)
Industry Standards
18(11)
Messaging Application Programming Interface (MAPI)
18(2)
Procedure Calls
20(3)
CCITT X.400
23(3)
CCITT X.500
26(3)
Summary
29(1)
Exam Essentials
29(2)
Review Questions
31(5)
Answers to Review Questions
36(3)
Microsoft Exchange Architecture
39(34)
Active Directory
40(8)
Active Directory in Windows Server 2003
41(5)
Active Directory and Exchange Server 2003
46(2)
Information Storage
48(6)
Web Storage System
48(2)
Public Folders
50(1)
Internet Information Services
50(2)
Installable File System
52(1)
Front-End/Back-End Servers
52(1)
Clustering
52(1)
Full-Text Indexing
53(1)
Message Flow
54(8)
Routing Architecture
54(4)
Message Transport
58(4)
Summary
62(1)
Exam Essentials
63(2)
Review Questions
65(5)
Answers to Review Questions
70(3)
Installing Microsoft Exchange Server 2003
73(40)
Exchange Server 2003: Standard Edition vs. Enterprise Edition
74(1)
Standard Edition Features
74(1)
Additional Enterprise Edition Features
75(1)
Pre-installation Considerations
75(12)
Verifying System Requirements
75(2)
Windows Active Directory User Accounts Related to the Exchange Installation
77(1)
Licensing Issues
78(1)
Verifying Windows Services
79(2)
Performing Diagnostics Testing
81(1)
Preparing Active Directory
81(6)
Other Pre-installation Steps
87(1)
Installing Exchange Server
87(8)
Installing the First Exchange Server
88(3)
Installing Subsequent Exchange Servers
91(1)
Upgrading from Exchange 2000 Server
92(2)
Installing Exchange Server 2003 on Clustered Servers
94(1)
Post-installation Considerations
95(6)
Exchange Services
95(1)
Default Directory and File Structure for Exchange
96(1)
Share Points and Permissions for Exchange Directories
97(1)
Exchange Entries in the Windows Registry
98(1)
Exchange System Manager
99(2)
Troubleshooting an Exchange Installation
101(1)
Summary
102(1)
Exam Essentials
102(2)
Review Questions
104(5)
Answers to Review Questions
109(4)
Creating and Managing Exchange Clusters
113(38)
Clustering Concepts
114(8)
Clustering Methods
114(2)
Clustering Terminology
116(1)
Clustering Modes
117(1)
Cluster Models
118(3)
Cluster Operation Modes
121(1)
Creating and Monitoring Exchange Clusters
122(13)
Creating a Cluster
124(5)
Configuring the Exchange Cluster
129(6)
Monitoring Exchange Clusters
135(1)
Configuring Front-End/Back End Servers
135(5)
Configuring Front-End Servers
138(2)
Summary
140(1)
Exam Essentials
141(2)
Review Questions
143(5)
Answers to Review Questions
148(3)
Creating and Managing Exchange Recipients
151(48)
Users
153(15)
Mailbox-Enabled Users
153(11)
Mail-Enabled Users
164(4)
Groups
168(11)
Group Types and Scopes
168(2)
Creating a Group
170(1)
Properties of a Distribution Group
171(3)
Query-Based Distribution Groups
174(5)
Contacts
179(1)
Creating a Contact
179(1)
Properties of a Contact
180(1)
Public Folder Recipients
180(1)
Basic Management of Recipient Objects
180(8)
Using Templates for Recipient Creation
180(1)
Filtering a Recipient
181(1)
Finding a Recipient
182(1)
Moving a Mailbox
183(1)
Using Address Lists
184(4)
Summary
188(1)
Exam Essentials
189(2)
Review Questions
191(5)
Answers to Review Questions
196(3)
Using Public Folders
199(48)
An Overview of Public Folders
200(4)
Public Folder Configuration
201(1)
Public Folder Storage
201(1)
Public Folder Web Access
202(1)
Public Folders and Active Directory
203(1)
System Folders
203(1)
Managing Public Folders with Outlook
204(11)
Creating Public Folders in Outlook
205(1)
Configuring Public Folders from Outlook
206(8)
Using Public Folders
214(1)
Managing Public Folders with System Manager
215(7)
Creating Public Folders in System Manager
215(1)
Mail-Enabling a Public Folder
216(1)
Latency Issues with Public Folder Hierarchy and Content
217(1)
Configuring Public Folders in System Manager
218(4)
Creating New Public Folder Trees
222(4)
Creating a New Top-Level Root Folder
223(1)
Creating a New Public Folder Store
224(2)
Creating Dedicated Public Folder Servers
226(1)
Public Folder Replication
226(6)
Creating Public Folder Replicas
228(2)
Synchronizing Replicas
230(2)
Public Folder Permissions
232(2)
Directory Rights
233(1)
Administrative Rights
233(1)
Public Folder Referrals
234(2)
Summary
236(1)
Exam Essentials
237(1)
Review Questions
238(6)
Answers to Review Questions
244(3)
Configuring Client Access
247(54)
Client Platforms for Microsoft Exchange
248(3)
MAPI Architecture
251(12)
Client Application Layer
255(1)
MAPI Subsystem
255(2)
MAPI Service Providers
257(4)
Messaging Profiles
261(1)
Common Features of MAPI-Based Applications
262(1)
Microsoft Outlook
263(11)
Architectural Design
264(1)
Features of Microsoft Outlook
264(4)
Installing and Configuring Outlook 2003
268(3)
Configuring RPC over HTTP
271(1)
The Office Custom Installation Wizard
272(2)
Virtual Servers in Exchange Server 2003
274(1)
Microsoft Outlook Web Access
275(6)
OWA Features and Restraints
276(1)
The OWA Process
277(1)
Installing and Configuring OWA
278(1)
User Authentication in OWA
279(2)
Post Office Protocol (POP3) Clients
281(5)
POP3 Architecture
281(2)
Exchange Server POP3 Overview
283(1)
Configuring a POP3 Client
284(2)
Internet Message Access Protocol Version 4 (IMAP4) Clients
286(3)
Network News Transfer Protocol (NNTP)
289(3)
Creating Newsgroups
290(1)
A Usenet Overview
290(2)
Summary
292(1)
Exam Essentials
293(1)
Review Questions
294(5)
Answers to Review Questions
299(2)
Building Administrative and Routing Groups
301(40)
Creating and Configuring Administrative Groups
302(8)
Mixed Mode versus Native Mode
303(2)
Using Multiple Administrative Groups
305(1)
Creating Administrative Groups
306(4)
Creating and Configuring Routing Groups
310(20)
Creating Routing Groups
311(1)
Adding Servers to a Routing Group
312(2)
Connecting Routing Groups
314(16)
Summary
330(1)
Exam Essentials
331(2)
Review Questions
333(6)
Answers to Review Questions
339(2)
Configuring the Information Store
341(30)
Overview of Storage Groups and Stores
342(4)
Main Storage Components
342(2)
Exchange Storage Methods
344(2)
Using Storage Groups
346(2)
Creating a Storage Group
346(1)
Configuring Storage Group Properties
347(1)
Using Stores
348(4)
Creating a Store
348(1)
Configuring Store Properties
349(3)
Managing Stores and Storage Groups
352(4)
Viewing Logon Information
353(1)
Viewing and Managing Mailbox Information
353(2)
Mounting and Dismounting Stores
355(1)
Deleting Mailbox Stores
355(1)
Deleting Public Folder Stores
355(1)
Deleting a Storage Group
355(1)
Full-Text Indexing
356(3)
Creating a Full-Text Index
357(1)
Configuring Properties for a Full-Text Index
357(1)
Managing a Full-Text Index
358(1)
Troubleshooting Full-Text Indexing
358(1)
Summary
359(1)
Exam Essentials
360(1)
Review Questions
361(7)
Answers to Review Questions
368(3)
Administration and Maintenance
371(38)
Administering a Server with System Manager
372(9)
Microsoft Management Console
372(2)
Using the System Manager Snap-In
374(3)
Customizing a Console
377(1)
Managing Administrative Security
377(4)
Monitoring a Server
381(15)
Windows Server 2003 Tools
381(5)
Exchange Tools
386(10)
Using Policies
396(3)
System Policies
396(2)
Recipient Policies
398(1)
Client Troubleshooting Tools
399(1)
Summary
399(1)
Exam Essentials
400(1)
Review Questions
401(6)
Answers to Review Questions
407(2)
Coexisting with and Migrating from Exchange 5.5
409(52)
Coexisting with Exchange Server 5.5
410(5)
Mixed-Mode Operations
411(4)
Site Replication Service
415(1)
Active Directory Connector
416(13)
Installing ADC
417(3)
Using the ADC Tools
420(9)
Installing Exchange Server 2003 into an Exchange Server 5.5 Site
429(13)
Installing Exchange Server 2003
430(6)
Creating Connection Agreements
436(6)
Managing a Mixed-Mode Organization
442(7)
Managing Servers
442(1)
Managing Users
442(1)
Moving Users
443(3)
Active Directory Account Cleanup Wizard
446(3)
Going Native
449(1)
Troubleshooting
449(2)
Summary
451(1)
Exam Essentials
451(2)
Review Questions
453(5)
Answers to Review Questions
458(3)
Coexisting with and Upgrading from Exchange 2000 Server
461(20)
Improvements in Exchange Server 2003
462(1)
Coexistence with Exchange 2000 Server
463(4)
Upgrading from Exchange 2000 Server
467(5)
Upgrade Considerations
468(1)
Upgrading to Exchange Server 2003
469(3)
Summary
472(1)
Exam Essentials
472(2)
Review Questions
474(5)
Answers to Review Questions
479(2)
Connecting with Other Messaging Systems
481(38)
Connecting to X.400 Systems
482(6)
Override Properties
483(1)
Address Space Properties
484(1)
Advanced Properties
485(3)
SMTP and Internet Connectivity
488(10)
SMTP Overview
488(2)
The SMTP Virtual Server
490(8)
The SMTP Connector
498(1)
Connecting to Lotus Notes
498(8)
The Calendar Connector
504(2)
Connecting to Novell GroupWise
506(3)
Summary
509(1)
Exam Essentials
510(1)
Review Questions
511(5)
Answers to Review Questions
516(3)
Backup and Recovery
519(34)
Understanding Backups
520(9)
What's New with Windows Backup
520(1)
What to Back Up
521(2)
Preparing a System for Backup and Disaster Recovery
523(2)
Backup Methods
525(1)
Types of Backups
525(1)
Backup Strategies
526(1)
Restoration Strategies
527(2)
Using Windows Backup
529(8)
Performing a Backup
529(4)
Performing a Restore
533(4)
Using the Recovery Storage Group
537(4)
Being Prepared for Disaster
541(1)
Troubleshooting
541(1)
Removing Exchange Servers from the Organization
542(1)
Summary
543(1)
Exam Essentials
543(1)
Review Questions
544(6)
Answers to Review Questions
550(3)
Securing and Troubleshooting Exchange Server 2003
553(46)
Windows Server 2003 System Security
554(2)
User Accounts and Authentication
554(1)
Administrative Groups
555(1)
Policies
555(1)
Auditing
555(1)
Networking Security
556(10)
Authentication
556(1)
Firewalls
557(8)
Viruses
565(1)
Messaging Security
566(20)
Overview of Certificate Services
567(5)
Installing and Configuring Certificate Services
572(5)
Requesting Certificates
577(4)
Preparing Exchange Server 2003 for S/MIME
581(2)
Sending Secure Messages
583(3)
Troubleshooting Exchange Server 2003
586(2)
Troubleshooting Network Connectivity Issues
586(1)
Troubleshooting Active Directory Issues
587(1)
Troubleshooting Name Resolution Issues
588(1)
Summary
588(1)
Exam Essentials
589(1)
Review Questions
590(7)
Answers to Review Questions
597(2)
Glossary 599(28)
Index 627

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