| Dedication |
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iii | |
| Foreword |
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v | |
| Preface |
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vii | |
| Acknowledgments |
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xi | |
| About the Authors |
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xiii | |
| PART 1 A Step-by-Step Guide Through the Selection, Purchase, and Implementation of Electronic Health Records |
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1 | (124) |
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Chapter 1 The Basics of Electronic Medical Records and Electronic Health Records |
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3 | (34) |
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What You Will Learn in This Chapter |
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3 | (1) |
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4 | (1) |
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Institute of Medicine Identifies Priority Areas for National Action |
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5 | (1) |
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Health Level Seven Leads the Standardization Process |
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6 | (1) |
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Physician Groups Are at the Center of Health Information Technology Adoption |
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7 | (4) |
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A Physician Leads Health Information Technology Adoption |
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8 | (1) |
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National Health Information Technology Plan From the Department of Health and Human Services |
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9 | (1) |
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Patients Await Electronic Health Record Technology |
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10 | (1) |
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The Difference Between Electronic Medical Records, Electronic Health Records, and Personal Health Records |
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11 | (3) |
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The Electronic Medical Record |
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11 | (1) |
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The Electronic Health Record |
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12 | (1) |
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The Personal Health Record |
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12 | (2) |
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The Electronic Medical Record and the Electronic Health Record as Standard References |
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14 | (1) |
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The Move to Interoperability |
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15 | (1) |
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What an Electronic Medical Record Should Do for You and Your Practice |
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16 | (11) |
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Reduce Administrative Burdens |
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16 | (1) |
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File, Retrieve, and Sort Medical Records |
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17 | (1) |
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Gather and Help Analyze Data |
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17 | (1) |
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Improve the Prescription Process |
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18 | (1) |
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Check Billing Codes to Reduce Rejected Claims |
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18 | (1) |
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Reduce or Eliminate Transcription Fees |
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19 | (1) |
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Increase Patient Throughput |
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19 | (3) |
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22 | (1) |
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Improve Patient Communication and Relationships |
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23 | (1) |
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Improve Workflow Management |
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24 | (1) |
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Conduct Clinical Research |
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24 | (1) |
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Provide Clinical Decision Support |
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25 | (1) |
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Enhance Practice Management Software for a Robust Collections Module |
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25 | (2) |
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27 | (1) |
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Start EMR Implementation With a Plan |
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28 | (4) |
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Step 1: Appoint an Electronic Health Record Physician Advocate |
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29 | (1) |
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Step 2: Establish an Electronic Medical Records Implementation Team |
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29 | (1) |
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Step 3: Determine an Adoption Plan and Timeline |
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29 | (1) |
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Step 4: Establish a Want List |
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29 | (1) |
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Step 5: Evaluate Your Onsite and Offsite Business Partners That Send and Receive Electronic Health Records |
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30 | (1) |
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Step 6: Review Research Reports and Electronic Medical Record Studies |
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30 | (1) |
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Step 7: Evaluate Your Current Technology Capabilities |
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31 | (1) |
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Step 8: Forecast Your Budget |
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31 | (1) |
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32 | (1) |
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32 | (5) |
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Chapter 2 An Electronic Medical Record System: Your Electronic Workflow Assistant in the Medical Office |
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37 | (44) |
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What You Will Learn in This Chapter |
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37 | (1) |
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38 | (1) |
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Step 1: Evaluate Your Workflow to Understand What Will Change |
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39 | (3) |
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Step 2: Map Your Paper Workflow |
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42 | (3) |
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Step 3: Evaluate Work Modules for a Layered Adoption of an Electronic Health Record System |
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45 | (29) |
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Workflow Module: Scheduler |
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47 | (1) |
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Workflow Module: e-Prescribing Management |
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48 | (10) |
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Workflow Module: Billing and Coding |
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58 | (9) |
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Workflow Module: Clinical Decision Support |
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67 | (2) |
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Workflow Module: Medical Charts and Medical Transcription |
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69 | (2) |
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Workflow Module: Connectivity With Other Providers, Labs, and Radiology |
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71 | (3) |
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Step 4: Evaluate the Patient's Role in Workflow Management |
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74 | (4) |
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Step 5: Bridge the Workflow Gap From Paper to Electronic Medical Record |
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78 | (1) |
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78 | (1) |
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79 | (2) |
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Chapter 3 Making the Purchase |
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81 | (34) |
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What You Will Learn in This Chapter |
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81 | (1) |
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82 | (1) |
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Step 1: Establish Your Budget for an Electronic Health Record System |
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82 | (1) |
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Step 2: Establish Your Implementation Dream Team |
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83 | (1) |
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Step 3: Engage the Team but Be Clear About Who Will Make the Final Decision |
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84 | (1) |
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Step 4: Prioritize What You Want |
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85 | (2) |
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Step 5: Assign Fact-Finding Duties and Responsibilities to Each Member of the Implementation Team |
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87 | (4) |
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Step 6: Develop a Request for Proposal and Submit It to Three or Four Vendors |
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91 | (6) |
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Step 7: Develop a Scorecard and Rate the Vendors on Your Short List |
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97 | (5) |
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Step 8: Schedule Onsite Demonstrations |
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102 | (5) |
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Vendor Presence in the Marketplace |
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102 | (1) |
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103 | (2) |
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Vendor Customer Service and Technical Support History |
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105 | (1) |
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Vendor System Interoperability and Integration |
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105 | (1) |
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Vendor Implementation Plan |
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106 | (1) |
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106 | (1) |
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106 | (1) |
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Step 9: Ask About the Return on Investment |
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107 | (1) |
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Step 10: Negotiate the Contract |
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107 | (3) |
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Step 11: Agree on a Purchase Plan |
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110 | (1) |
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Step 12: Ask for Help When You Need It |
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111 | (1) |
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Include the Patient in the Electronic Medical Records/Electronic Health Records Procurement Process |
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111 | (1) |
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Some Early-Adopter Consumer/Patients Already Own Personal Health Records |
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112 | (1) |
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How the Federal Government Plans to Help |
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112 | (1) |
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113 | (1) |
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113 | (2) |
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Chapter 4 Making the Switch From Paper to Electronic Medical Records |
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115 | (10) |
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What You Will Learn in This Chapter |
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115 | (1) |
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Step 1: Plan the Implementation |
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115 | (1) |
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Step 2: Know Your Workflow |
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116 | (1) |
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Step 3: Transition Paper to Electronics as Part of Your Electronic Medical Record Implementation Workflow |
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117 | (1) |
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Step 4: Create a Combination of Training Experiences for Your Workforce |
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118 | (1) |
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Step 5: Provide Computer Training to the "E-challenged" |
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119 | (1) |
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Step 6: Prepare Your Workforce by Using Key Messages |
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119 | (1) |
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Step 7: Give Content Time to Sink In |
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120 | (1) |
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Step 8: Develop Internal Trainers |
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120 | (1) |
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Step 9: Make a Practice-Wide Commitment to Enter Clinical Data |
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120 | (1) |
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Step 10: Celebrate Small Victories |
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121 | (1) |
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The Next Steps: Integration and Interoperability |
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121 | (2) |
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Begin Interoperability With One Module |
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122 | (1) |
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123 | (1) |
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124 | (1) |
| PART 2 Standards Relevant to the Physician's Practice |
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125 | (66) |
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Chapter 5 Clinical Data Set Standards for Providers |
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127 | (20) |
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What You Will Learn in This Chapter |
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127 | (1) |
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127 | (1) |
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The Government's Approach to Electronic Medical Records and Electronic Health Records |
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128 | (1) |
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Federal Government's E-Government Program |
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129 | (3) |
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Consolidated Health Informatics Initiative |
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132 | (11) |
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143 | (1) |
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143 | (4) |
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Chapter 6 Electronic Health Record Systems: The Health Level Seven Draft Standards for Trial Use |
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147 | (44) |
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What You Will Learn in This Chapter |
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147 | (1) |
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147 | (1) |
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The Decade of Health Information Technology |
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148 | (2) |
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Health Level Seven's Draft Standard Electronic Health Record |
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150 | (1) |
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Physician Input Into the Electronic Health Record Model |
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151 | (1) |
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Functional Areas of the Electronic Health Record System |
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151 | (1) |
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152 | (15) |
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152 | (5) |
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Clinical Decision Support (DC 2.0) |
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157 | (7) |
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Operations Management and Communication (DC 3.0) |
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164 | (3) |
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167 | (9) |
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167 | (2) |
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Measurement, Analysis, Research, and Reports (S 2.0) |
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169 | (1) |
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Administrative and Financial (S 3.0) |
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170 | (6) |
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Information Infrastructure |
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176 | (9) |
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176 | (4) |
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Electronic Health Record Information and Records Management (I 2.0) |
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180 | (2) |
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Unique Identity, Registry, and Directory Services (I 3.0) |
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182 | (1) |
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Health Informatics and Terminology Standards (I 4.0) |
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182 | (1) |
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Standards-Based Interoperability (I 5.0) |
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183 | (1) |
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Business Rules Management (I 6.0) |
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184 | (1) |
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Workflow Management (I 7.0) |
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185 | (1) |
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185 | (3) |
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188 | (3) |
| Appendix A US Department of Health and Human Services News Release: HHS Launches New Efforts to Promote Paperless Health Care System |
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191 | (4) |
| Appendix B Health IT Strategic Framework: Executive Summary |
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195 | (10) |
| Appendix C Information Technology Trends and Solutions: 2004 Summary Report |
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205 | (16) |
| Appendix D Operating in a Vacuum: New York Times Editorial |
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221 | (4) |
| Appendix E Test Your Knowledge of EMR/EHR Implementation |
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225 | (4) |
| Index |
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229 | |