Corporate and Organizational Identities: Integrating Strategy, Marketing, Communication and Organizational Perspective

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Edition: 1st
Format: Nonspecific Binding
Pub. Date: 2002-09-13
Publisher(s): Routledge
List Price: $73.95

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Summary

This edited book is devoted to an issue of increasing importance in management theory and practice: organizational identity. The concept of organizational identity has received attention in many disciplines such as strategic management, marketing, communication and public relations, and organization theory. As globalization of business and organizations of all kinds becomes the norm rather than the exception, issues of collective identities take on a strategic importance. There has been, however, very little integration among the various disciplines and practices resulting in conflicting definitions, and little cumulative research. The aim of this title is to further understanding about collective identities phenomena by bringing together contributions from various management disciplines. The editors have developed an integrative framework--the five-facet framework--that allows articulation of contributions from disciplines as diverse as strategic management, organization theory, marketing andcommunication. Sixteen scholars from Europe and the US have contributed nine chapters that explore various aspects of collective identities using the five-facet framework. The result is the first book to bring together contributions from various fields and integrate them into a single conceptual framework. The book will be useful both for academics and for practitioners. It includes a balance of theoretical and empirical chapters, and presents original empirical data drawn from field research in a variety of settings.

Table of Contents

List of figures
vii
List of tables
ix
List of contributors
xi
Foreword xv
Charles J. Fombrun
Acknowledgments xix
Introduction 1(10)
Bertrand Moingeon
Guillaume Soenen
PART I The dynamics of identities 11(62)
The five facets of collective identities: integrating corporate and organizational identity
13(22)
Guillaume Soenen
Bertrand Moingeon
The hybrid identity of law firms
35(16)
Stuart Albert
Edward Adams
Where do we go from here? Predicting identification among dispersed employees
51(22)
Kevin W. Rock
Michael G. Pratt
PART II Identities in action 73(58)
Reducing dissonance: closing the gap between projected and attributed identity
75(16)
Samia Chreim
Manifestations in behavior versus perceptions of identity: convergence or not?
91(24)
Johan Van Rekom
Narractive identity: navigating between ``reality'' and ``fiction''
115(16)
Bernard Kahane
Roland Reitter
PART III Managing identities 131(64)
Creating a new identity for France Telecom: beyond a visual exercise?
133(23)
Monique Brun
Conversion of organizational identity research findings into actions
156(19)
Cees B. M. Van Riel
Jan-Jelle Van Hasselt
Corporate brand and organizational identity
175(20)
Jean-Noel Kapferer
Index 195

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