Summary
Take the brakes off your business. In the perfect follow-up to 1001 Ways to Reward Employees, the innovative book that has sold over one million copies, Bob Nelson reveals what real companies across America are doing to get the very best out of their employees-and why it's the key to their success. Energizing is listening-AT&T's Universal Card Service's employee suggestion system yields 1,200 ideas a month and millions of dollars in savings. Energizing is encouraging risk-taking-Hershey Foods gives out The Exalted Order of the Extended Neck Award. Energizing is Starbuck's making employees partners, Saturn creating teams that function as independent small businesses, Springfield Remanufacturing's opening its books to all employees. With case studies, examples, techniques, research highlights, and quotes from business leaders, 1001 WAYS TO ENERGIZE EMPLOYEES is invaluable for managers seeking to increase employee enthusiasm and involvement.
Author Biography
Bob Nelson is founder of Nelson Motivation, Inc., and a vice president of Blanchard Training and Development in San Diego. He is the author of 17 books on business and management, including 1001 Ways to Reward Employees, Consulting For Dummies, Motivating Today's Employees, Managing For Dummies, and Empowering Employees Through Delegation, as well as 365 Ways to Manage Better Page-A-DayR Perpetual. He holds an MBA from the University of California at Berkeley and is a doctoral candidate in the Executive Management Program of The Peter F. Drucker Graduate Management Center of The Claremont Graduate School in Los Angeles. He lives in San Diego. Mr. Nelson is publisher of a monthly newsletter, Rewarding Employees, and has created a variety of additional products including videos, audios, software, learning tools and more to help put concepts from his books into practice. For information about his newsletter and available products or to schedule Mr. Nelson or one of his associates to consult or present to your company, association, or conference, contact: 1-800-575-5521 Nelson Motivation, Inc. P.O. Box 500872 San Diego, CA 92150-9973 619-673-0690/619-673-9031 (fax) E-mail: BobRewards@aol.com Website: www.nelson-motivation.com.
Table of Contents
Foreword by Jack Stack |
|
vi | (3) |
Introduction |
|
ix | |
PART I: ENERGIZING INDIVIDUALS |
|
1 | (72) |
|
|
3 | (15) |
|
Empowerment, Independence, and Autonomy |
|
|
18 | (15) |
|
|
33 | (13) |
|
|
46 | (7) |
|
|
53 | (5) |
|
|
58 | (10) |
|
Interesting, Challenging Work |
|
|
68 | (5) |
PART II: ENERGIZING TEAMS |
|
73 | (52) |
|
A Clear Purpose and Well-Defined Goals |
|
|
75 | (8) |
|
|
83 | (9) |
|
|
92 | (5) |
|
|
97 | (5) |
|
|
102 | (7) |
|
|
109 | (5) |
|
|
114 | (11) |
PART III: ENERGIZING ORGANIZATIONS |
|
125 | (82) |
|
|
127 | (5) |
|
Fostering Independence and Autonomy |
|
|
132 | (7) |
|
Organizational Flexibility |
|
|
139 | (6) |
|
Organizational Communication |
|
|
145 | (21) |
|
|
166 | (10) |
|
Employee Development Programs |
|
|
176 | (9) |
|
Work Environment and Benefits |
|
|
185 | (9) |
|
Employee Ownership and Stock Options |
|
|
194 | (8) |
|
|
202 | (5) |
Index |
|
207 | (7) |
About the Author |
|
214 | |